FAQs

Bulk and corporate orders:

If you want to purchase our products in bulk or place corporate orders, please fill out the enquiry form or simply send us a mail with the details of your requirements to hello@callidsign.in

Do we undertake commissions?
Yes absolutely. We'd be glad to work on a piece or an invite that is specifically designed for you. Fill out the enquiry form and we'll get back to you. Or simply mail us your requirements to hello@callidsign.in

Shipping :

All orders usually gets shipped within 5-7 working days. So you can expect a delivery between 7-10 days.

In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid. For confirmation of delivery address, we may contact you on your email id or phone number provided by you.
 

Return/ Refund/ Replacement:

If you have received a damaged product :

  • Do not worry. Drop us a mail at hello@callidsign.in with images of the damaged product within 10 days of receiving the order. We will check and have the product replaced or refund your money whichever is preferred. 

  • Complete amount will be refunded and it can reflect in your account in 7-10 business days from the refund processed date.

    Cancellation :
    How can I cancel my order ?

  • Please mail us at help@callidsign.in for cancellation request if your order has not been shipped yet.

When can I cancel my order ?

  • Orders can be cancelled only if it has not been shipped from our warehouse. 

  • No cancellation applicable for customised products once the order is placed.

 Can I cancel my order once the product has been shipped?

  • Unfortunately, we cannot cancel orders once the shipment is out of our store for delivery. 

  • Once shipped, we will not consider cancellation requests.

  • If a cancellation request comes up before the product leaves our order-processing centre, we will try to hold the shipment but there is no guarantee that the cancellation request will be honoured.

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